Gaspy Home Health Care – SMS Privacy Policy

This SMS Privacy Policy outlines how we collect, use, and protect your personal information in relation to our text messaging services.

What personal information is collected

When you opt-in to our SMS service, we collect your mobile phone number and any information you voluntarily provide in your messages to us, such as your name or feedback. We use this information solely to communicate with you for our stated purposes.

How personal information is used

We use the information collected to send you non-promotional, conversational messages related to customer care and quality assurance for your home health services. This may include following up on a recent visit, gathering feedback, or answering questions you send to us.

Who personal information is shared with

We do not sell, rent, or lease your personal information. Your information is used only by Gaspy Home Health Care staff and our direct service providers (such as our SMS platform) to facilitate these communications.

Your SMS opt-in consent and related personal information will not be shared or sold to any third parties or affiliates for their own marketing purposes.

HIPAA and Secure Communications

Please be aware that text messaging is not a 100% secure medium. We take safeguards to protect your information, but we advise you not to send sensitive Personal Health Information (PHI) via text. For full details on our health information practices, please refer to our main HIPAA Notice of Privacy Practices.

Contact Us

If you have questions about this SMS privacy policy, please contact us at 713-742-0615.

 
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